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FAQ

Quick answers about orders, shipping, lab testing and our products. Still stuck? Email support@shopastroeight.com.

Orders & Shipping

How much is shipping?

Ground shipping is $5.99 ($6.99 to the East Coast). Priority is available at checkout. Orders of $100 or more ship free. See the Shipping Policy for the full rate table.

How long does shipping take?

Orders are typically processed within 1–3 business days. Delivery time depends on your location, the carrier, and the shipping option you pick at checkout. Your estimated delivery window appears at checkout and in your tracking link.

Can I track my order?

Yes. Once your order ships you will get a confirmation email with tracking details so you can follow your package every step of the way.

Do you ship discreetly?

Yes. Every order ships in plain, unmarked packaging with no exterior branding or product identifiers.

Where do you ship?

We ship within the United States to states where hemp-derived products are permitted. We currently do not ship to Alaska, Arkansas, Hawaii, Idaho, Minnesota, Oregon, Rhode Island, or Vermont. Laws change, so please check your local regulations before ordering. Not sure? Our team can help.

Can I return or exchange my order?

All sales are final. Because our products are hemp-derived and intended for consumption, we cannot accept returns or exchanges once an order has shipped, opened or unopened. Orders can be canceled before they ship. See our Refund Policy.

Products

What is the difference between Bigs and Smalls?

Bigs are full-size buds. Smalls are smaller buds from the same lab-tested flower, which is why they cost less. If you grind your flower anyway, Smalls are the smart buy.

What is the difference between Premium and Essentials?

Premium is our top-shelf, most exotic lineup. Essentials is solid everyday flower at a friendlier price. Both are third-party lab tested.

Which flower size is the best value?

The ounce. It has the lowest price per gram of any size short of a full pound. Every flower page shows the price per gram for each size.

What is in a Launch Pack?

A strain-paired 1g disposable vape and a 1g infused pre-roll in one box, so you can vape or smoke. Each item has its own COA.

Lab Testing & Legality

Are your products lab tested?

Yes. Every batch goes through third-party lab testing for potency, pesticides, heavy metals, and residual solvents. Find every Certificate of Analysis on our Lab Results page, on each product page, or by scanning the QR code on your packaging.

Is it legal to buy Astro Eight products?

Astro Eight products are derived from hemp and produced in accordance with the 2018 Farm Bill, containing no more than 0.3% Delta-9 THC by dry weight. Customers are responsible for knowing their state and local laws before purchasing.

What is the minimum age to order?

You must be 21 or older to purchase. We may verify age at checkout, require an adult signature on delivery, and cancel orders that do not meet age requirements. No exceptions.

Who should not use Astro Eight products?

Our products are for adults 21+ only. Do not use if you are pregnant or nursing, are taking medications or have a medical condition without consulting a qualified professional, or have been advised to avoid cannabinoid products. Keep out of reach of children and pets.